Terms of Service

TERMS OF SERVICE

Let’s take a quick moment to cover the legalities:

1. Accepting The Terms
When completing a booking with Platinum Bartenders your booking confirmation is your agreement with Platinum Bartenders that you agree to use our Services and accept the Terms of our service. Our Terms of services are posted on our website at www.platinumbartenders.com

2. Hiring Staff Outside of Agency
2.1 By using Platinum Bartenders services you agree, not to hire any of our staff directly for up to 16 months. In the event you hire any of our staff directly you will be billed an additional 50% surcharge fee & you will be added to our do not serve list.

2.2 Platinum Bartenders staff are under contract to not accept solicitation of services from clients outside of Platinum Bartenders. This includes all services that Platinum Bartenders currently offers.

3. Rates & Hours
3.1 Please visit www.platinumbartenders.com/rates for current rates.

3.2 A (4) hour minimum is required to make a booking.

3.3 Unless you have indicated in the attached event details a set time of completion. All bartenders, cocktail waitresses, bar-backs & models will continue to work at the event until you, the client directly communicate to them that they are released at a specific time. We will charge the credit card on file for any additional time the all staff remained working.

3.4 Staff kept after the booked time will continue at the same rate in half hour increments. At all times, in the event all and any staff remain at work beyond the indicated time in this agreement you will be responsible for the fees set forth in here.

4. Gratuity 
4.1 We highly encourage our clients to make sure the staff receive a form of gratuity. Whether it be from a tip jar, tip out at end of event or added to the c/c on file. Gratuity is important as it gives the staff incentive to go above and beyond to do a great job. Majority of our clients tip out our staff at the end of their shift when happy with the performance. Gratuity processed via credit card or given to staff at your event does not constitute payment for the services directly. Gratuity is in addition to any services provided and cannot be used to discount or replace the charge that you have agreed to in using our services.

5. Parking Fees
5.1 Client is not held responsible for any parking tickets staff may incur, however, if there is no street parking available for the staff, then client will pay for staff parking fees i.e. parking lot or valet. Please notify us beforehand with any parking instructions.

6. Travel Rates 
6.1 If event address is located more than 15 miles outside of zip code: 90019 we charge the IRS mileage re-imbursement fee of .57 cents/mile per staff which goes directly to each staff member working. Delivery rental items are subject to a flat fee. All these charges will be quoted to you at the time of your booking.

6.2 Our main service areas range from San Diego to Palm Springs to Santa Barbara. The flat travel fee to these areas is $100 per staff. If you are located outside of this perimeter, flight & or accommodation will need to be provided in addition to the travel fee.

8. Staff Selection
8.1 We will do our best to provide you your selected staff. To accomplish this, we ask to select 3 staff per position upon booking. The earlier you make your reservation, the better chance you have of your desired staff being available. We strongly suggest you make your reservation & lock down your desired staff no later than 7 days before the desired start time for your event. In the case that none of your top choices are available, a Platinum Bartenders coordinator will help you choose a replacement that is similar to your selection.

8.2 When using our services, we require that there is one bartender per 70 guests. Bartenders can provide professional and quality service up to a maximum of 70 guests for simple ingredient cocktails. If your planning more complex drinks such as craft cocktails we recommend 1 staff per 50 guests.

9. Cancellations 
9.1 Once you book any of our services and/or rentals a cancellation fee is effective of 25% of gross total. Cancellations made within 72 hours of the event date will result in 100% of gross total.

9.2 You are 100% responsible for any errors in the booking detail email sent (staff quantity, event date, start time etc). If there is an error in the details we sent you that you did not catch, this will fall under our cancellation policy.

9.3 Once the booking form contract has been received and the event has begun, all staff are under contract for those hours booked on the form. In the case an event ends early, no refunds will be issued.

10. Payment
10.1 All payments must be made prior to the day or on the day of the event. We accept prepayment via credit cards, checks, cash, Paypal or Venmo. Payments in cash can only be made on the event day if a Platinum Bartenders coordinator Is present. Any payment made directly to staff will be deemed a gratuity and not payment for services. Checks received 1 week prior to event date will waive c/c fee. Send signed checks & invoice to 1038 S Redondo Blvd, Los Angeles CA 90019. Payments made via Venmo also waive the c/c fee. Venmo payments can be sent to Venmo Name: Platinum Bartenders LLC When making Venmo payments, please reference you name & event date so our accounting can easily allocate your payment.
10.2 All advanced booking forms received will be charged in full unless a deposit collection has been requested. Deposit amount is 25% of the invoice. The remaining balance will be collected 3 business days before the event start date.

11. Non-Payment 
12.1 If you refuse to pay, give false payment information, we will make every effort to collect the debt. By using the services you agree that all costs we incur associated with collecting debts, including attorneys’ fees and court costs, will be paid by you.

12. Changes To The Terms
Platinum Bartenders may make changes to the Universal Terms or Additional Terms from time to time. When these changes are made, Platinum Bartenders will post the current terms and conditions on the Platinum Bartenders website.

13. Underage Drinking & Client Responsibilities 
13.1 The client is responsible to insure that there is no underage drinking and confirms that the event is invite only. Our staff is serving alcohol to guests that visibly look of age with the knowledge that the client has done their due diligence (i.e. wrist bands, security guard) to make sure the guests are 21 years of age or older. Our staff has the right to not service anyone who looks under the age of 21 without a valid form of identification. If you plan to serve alcohol to the public, a daily liquor license permit must be obtained for the event.

13.2 The client is responsible for the actions of their guests and must adhere to all California laws. Platinum Bartenders staff and Platinum Bartenders are not to be held liable or responsible for any violations of the law by guests or clients.

14. Accuracy of Event Details 
The client is responsible for reviewing all the event details in the Event Confirmation email sent out. Any errors or changes in the details will be the sole responsibility of the client.

15. Release of Liability 
15.1 In consideration of participation by the undersigned with Platinum Bartenders. I agree to forever protect, save and keep Platinum Bartenders, their officers, agents, independent contractors, employees, volunteers, interns, assigns, holding them harmless and indemnifying them against and from all claims, demands, losses, cost, damages, suits, judgments, penalties, expenses and liabilities of any kind or nature whatsoever arising directly or indirectly out of, or in connection with the hiring, contracting, using and/or volunteering of any and all Platinum Bartenders staff and services. I further release and discharge the producers and each of the participants, persons and entities to herein from any and all claims, demands, losses an/or liability of any kind or nature, resulting from any of the acts of the aforesaid in connection with Platinum Bartenders.

15.2 Sexual harassment is unacceptable at Platinum Bartenders events. The client is solely responsible for all guest’s behavior at your event. Sexual harassment includes unwelcome sexual advances, requests for sexual favors, and other verbal or physical conduct of a sexually harassing nature, when: the harassment has the purpose or effect of unreasonably interfering with an individual’s work performance or creating an intimidating, hostile, or offensive working environment. Any Platinum Bartenders staff member who has a complaint of sexual harassment at an event by any guests, co-workers or visitors will clearly inform the harasser that his/her behavior is offensive or unwelcome and request that the behavior stop. If the behavior continues, the employee must immediately bring the matter to the attention of an event co-coordinator who will document the harassment and consider pursing legal action against the harasser and client hosting the event.

16. Location Release Permission is hereby granted to Platinum Bartenders to use the property address located in the event details for photographing and recording scenes for content and social media. Permission includes the right to photograph the venue, attendees, workers, activities, services and entire event unless it is made present in the form of writing prior to the event that such activity is not acceptable. The permission herein granted shall include the right, but not the obligation, to photograph the actual name connected with the premises and to use such name in the social media and marketing purposes.

This contract gives Platinum Bartenders and its assigns, independent contractors, photographers, clients, principals, and representatives the absolute right and permission to use, exhibit, display, print, reproduce, televise, broadcast and distribute, for any lawful purpose, in whole or in part, through any means without limitation, any scenes containing the above described premises, all without inspection or further consent or approval by the undersigned of the finished product for the use within Platinum Bartenders marketing purpose.             

17. Conduct 
Conduct that belittles or demeans any individual based on race, religion, national origin, sexual preference, age, disability, or other similar characteristics or circumstances, whether engaged by clients, client’s guests, independent contractors, supervisors, associates or other non-employees who conduct business with Platinum Bartenders may result in legal action up to and including discharge for independent contractors. This policy covers all Platinum Bartenders independent contractors, clients and client guests (clients are held responsible for their guest’s actions).

18. Insurance

 INDEMNIFICATION AND INSURANCE PROVIDED BY CUSTOMER: Customer agrees to defend, indemnify, and hold Company, its parent, subsidiary and affiliated companies and their owners, officers, and employees harmless from and against any and all claims, actions, causes of action, demands, rights, damages of any kind, costs, loss of profit, expenses and compensation whatsoever including court costs and reasonable attorney fees (“Claims”), in any way arising from, or in connection with, the Event irrespective of the cause of the Claim except as the result of Company’s gross negligence or willful misconduct.

 

 

Customer shall obtain and maintain, at its own expense commercial general liability insurance coverage that includes coverage for independent contractors and contractual liability coverage specifically referring to this Agreement and to the hold harmless agreement herein. Said insurance shall include Company as an Additional Insured and provide that said insurance is primary coverage with respect to all insureds, the limits of which must be exhausted before any obligation arises under Company’s insurance. Such insurance shall remain in effect during the course of the Agreement, and shall include the following coverages: bodily injury, property damage, broad form contractual liability, personal injury liability, completed operations, and products liability. Such insurance shall have provided general aggregate limits of not less than $2,000,000 (including the coverages specified above), personal injury, and advertising injury of not less than $1,000,000, and per occurrence limits of no less than $1,000,000.

All insurance maintained by Customer pursuant to the foregoing provisions shall contain a waiver of subrogation rights in respect of any liability imposed by this Agreement on Customer as against Company. Notwithstanding anything to the contrary contained in this Agreement, the fact that a loss may not be covered by insurance provided by Customer under this Agreement or, if covered, is subject to deductibles, retentions, conditions or limitations shall not affect Customer’s liability for any loss. Should Customer fail to procure or pay the cost of maintaining in force the insurance specified herein, or to provide Company with satisfactory evidence of the insurance, Company may, but shall not be obliged to, procure the insurance and Customer shall reimburse Company on demand for its costs. Lapse or cancellation of the required insurance shall be deemed to be an immediate and automatic default of this Agreement. Company and Company’s insurance company shall provide Customer with not less than 30 days written notice prior to the effective date of any cancellation or material change to any insurance maintained by Customer pursuant to the foregoing provisions.  Before the Load In Date, Customer shall provide to Company Certificates of Insurance confirming the coverages specified above.  All certificates shall be signed by an authorized agent or representative of the insurance carrier.

9.  INDEMNIFICATION AND INSURANCE PROVIDED BY COMPANY: Company agrees to defend, indemnify, and hold Customer harmless from and against any and all claims, actions, causes of action, demands, rights, damages of any kind, costs, loss of profit, expenses and compensation whatsoever including court costs and reasonable attorney fees (“Claims”), arising from Company’s gross negligence or willful misconduct.      
 

1. Accepting The Terms
When completing a booking with Platinum Bartenders your booking confirmation is your agreement with Platinum Bartenders that you agree to use our Services and accept the Terms of our service. Our Terms of services are posted on our website at

2. Hiring Staff Outside Of Agency
2.1 By using Platinum Bartenders services you agree, not to hire any of our staff directly for up to 16 months. In the event you hire any of our staff directly you will be billed an additional 50% surcharge fee.

2.2 Platinum Bartenders Los Angeles staff are under contract to not accept solicitation of services from clients outside of Platinum Bartenders. This includes all services that Platinum Bartenders currently offers.

3. Rates & Hours
3.1 Please visit www.platinumbartenders.com/rates for current rates.

3.2 A (4) hour minimum is required to make a booking.

3.3 Unless you have indicated in the attached event details a set time of completion. All bartenders, cocktail waitresses, bar-backs will continue to work at the event until you, the client directly communicate to them that they are released at a specific time. You will be charged for the time all staff remained working.

3.4 Staff kept after the booked time will continue at the same rate in hourly increments. At all times, in the event all and any staff remain at work beyond the indicated time in this agreement you will be responsible for the fees set forth in here.

4. Gratuity 
4.1 Gratuity processed via credit card or given to staff at your event does not constitute payment for the services directly. Gratuity is in addition to any services provided and cannot be used to discount or replace the charge that you have agreed to in using our services.

5. Parking Fees
5.1 Client is not held responsible for any parking tickets staff may incur, however, if there is no street parking available for the staff, then client will pay for staff parking fees i.e. parking lot or valet. Please notify us beforehand with any parking instructions.

6. Travel Rates 
6.1 If event address is located more than 10 miles outside of 90019 zip code, we charge .57 cents/mile per staff and delivery of any rentals for total miles driven there and back from 90019 per staff and delivery. This will be automatically included in total amount charged.

6.2 If staff is requested leave the event location to purchase inventory and they use their own vehicle, a $40 service charge will be automatically included in total amount charged.

7. Minimum Booking Rates for events 70 Miles Outside Of Los Angeles District 
7.1 If you are located more then 70 miles outside of Los Angeles County we have a minimum booking of eight (8) hours even if you do not use for full time. Any distance over 280 miles flight, purchase is required at the expense of the client and $300 extended travel fee is required per day in addition to the eight (8) hour minimum charge per day.

8. Staff Preference, Substitution & Guest Count 
8.1 We will do our best to provide you your selected staff. In order to accomplish this, we ask that you make your reservation no later than 7 days before the desired start time for your event so we can book your preferences. In the case that none of your top choices are available, a Platinum Bartenders coordinator will help you choose a replacement.

8.2 When using our services we require that there is one bartender per 70 guests. Bartenders can provide professional and quality service up to a maximum of 70 guests.

9. Cancellations 
9.1 Once you book any of our services and/or rentals a cancellation fee is effective of 25% of gross total. Cancellations made within 72 hours of the event date will result in 100% of gross total.

9.2 If there is a liability or insurance issue for the venue, company or individual this will also fall under our cancellation policy and will result in 100% of total gross charge.

9.3 You are responsible for any errors in booking details (staff quantity, event date etc) that require cancellations and or revisions that fall within the cancellation fees policy.

9.4 Once the booking form contract has been received and the event has begun, all staff are under contract for the hours booked on the form. In the case an event ends early, no refunds will be issued.

10. Payment
10.1 All payments must be made prior or on the day of the event. We accept prepayment via credit cards, checks , cash, Paypal or Venmo. Payments can only be made on the event day if an event co-coordinator is present only in the form of checks or cash. Please do not pay the bartenders directly except for gratuity. Any payment made directly to staff will be deemed a gratuity and not payment for services.

10.2 $5000 or greater requires a 50% deposit and remaining 50% after event completion.

10.3 We only accept checks for events greater than $10,000.

11. Non-Payment 
12.1 If you refuse to pay, give false payment information, we will make every effort to collect the debt. By using the services you agree that all costs we incur associated with collecting debts, including attorneys’ fees and court costs, will be paid by you.

12. Changes To The Terms
Platinum Bartenders may make changes to the Universal Terms or Additional Terms from time to time. When these changes are made, Platinum Bartenders will post the current terms and conditions on the Platinum Bartenders website.

13. Underage Drinking & Client Responsibilities 
13.1 The client is responsible to insure that there is no underage drinking and confirms that the event is invite only. Our staff is serving alcohol to guests that visibly look of age with the knowledge that the client has done their due diligence (i.e. wrist bands, security guard) to make sure the guests are 21 years of age or older. Our staff has the right to not service anyone who looks under the age of 21 without a valid form of identification.

13.2 The client is responsible for the actions of their guests and must adhere to all California laws. Platinum Bartenders staff and Platinum Bartenders are not to be held liable or responsible for any violations of the law by guests or clients.

14. Accuracy of Event Details 
The client is responsible for reviewing the event details below and amending any needed changes before signing and sending back to Platinum Bartenders. Any errors will be the sole responsibility of the client. Payment in full for all services requested will be executed after the event date indicated in event details below whether services have been rendered or not due solely to event detail error by client.

15. Release of Liability 
15.1 In consideration of participation by the undersigned with Platinum Bartenders. I agree to forever protect, save and keep Platinum Bartenders, their officers, agents, independent contractors, employees, volunteers, interns, assigns, holding them harmless and indemnifying them against and from all claims, demands, losses, cost, damages, suits, judgments, penalties, expenses and liabilities of any kind or nature whatsoever arising directly or indirectly out of, or in connection with the hiring, contracting, using and/or volunteering of any and all Platinum Bartenders staff and services. I further release and discharge the producers and each of the participants, persons and entities to herein from any and all claims, demands, losses an/or liability of any kind or nature, resulting from any of the acts of the aforesaid in connection with Platinum Bartenders.

15.2 Sexual harassment is unacceptable at Platinum Bartenders events. Sexual harassment includes unwelcome sexual advances, requests for sexual favors, and other verbal or physical conduct of a sexually harassing nature, when: the harassment has the purpose or effect of unreasonably interfering with an individual’s work performance or creating an intimidating, hostile, or offensive working environment. Any Platinum Bartenders staff member who has a complaint of sexual harassment at an event by any guests, co-workers or visitors will clearly inform the harasser that his/her behavior is offensive or unwelcome and request that the behavior stop. If the behavior continues, the employee must immediately bring the matter to the attention of an event co-coordinator who will document the harassment and consider pursing legal action against the harasser and client hosting the event.

16. Location Release Permission is hereby granted to Platinum Bartenders to use the property address located in the event details for photographing and recording scenes for content and social media. Permission includes the right to photograph the venue, attendees, workers, activities, services and entire event unless it is made present in the form of writing prior to the event that such activity is not acceptable. The permission herein granted shall include the right, but not the obligation, to photograph the actual name connected with the premises and to use such name in the social media and marketing purposes.

This contract gives Platinum Bartenders and its assigns, independent contractors, photographers, clients, principals, and representatives the absolute right and permission to use, exhibit, display, print, reproduce, televise, broadcast and distribute, for any lawful purpose, in whole or in part, through any means without limitation, any scenes containing the above described premises, all without inspection or further consent or approval by the undersigned of the finished product for the use within Platinum Bartenders marketing purpose.             

17. Conduct 
Conduct that belittles or demeans any individual based on race, religion, national origin, sexual preference, age, disability, or other similar characteristics or circumstances, whether engaged by clients, client’s guests, independent contractors, supervisors, associates or other non-employees who conduct business with Platinum Bartenders may result in legal action up to and including discharge for independent contractors. This policy covers all Platinum Bartenders independent contractors, clients and client guests (clients are held responsible for their guest’s actions).