Terms of Service


1. Accepting The Terms
When completing a booking with Platinum Bartenders your booking confirmation is your agreement with Platinum Bartenders that you agree to use our Services and accept the Terms of our service. Our Terms of services are posted on our website at

2. Hiring Staff Outside Of Agency
2.1 By using Platinum Bartenders services you agree, not to hire any of our staff directly for up to 16 months. In the event you hire any of our staff directly you will be billed an additional 50% surcharge fee.

2.2 Platinum Bartenders Los Angeles staff are under contract to not accept solicitation of services from clients outside of Platinum Bartenders. This includes all services that Platinum Bartenders currently offers.

3. Rates & Hours
3.1 Please visit www.platinumbartenders.com/rates for current rates.

3.2 A (4) hour minimum is required to make a booking.

3.3 Unless you have indicated in the attached event details a set time of completion. All bartenders, cocktail waitresses, bar-backs will continue to work at the event until you, the client directly communicate to them that they are released at a specific time. You will be charged for the time all staff remained working.

3.4 Staff kept after the booked time will continue at the same rate in hourly increments. At all times, in the event all and any staff remain at work beyond the indicated time in this agreement you will be responsible for the fees set forth in here.

4. Gratuity 
4.1 Gratuity processed via credit card or given to staff at your event does not constitute payment for the services directly. Gratuity is in addition to any services provided and cannot be used to discount or replace the charge that you have agreed to in using our services.

5. Parking Fees
5.1 Client is not held responsible for any parking tickets staff may incur, however, if there is no street parking available for the staff, then client will pay for staff parking fees i.e. parking lot or valet. Please notify us beforehand with any parking instructions.

6. Travel Rates 
6.1 If event address is located more than 10 miles outside of 90019 zip code, we charge .57 cents/mile per staff and delivery of any rentals for total miles driven there and back from 90019 per staff and delivery. This will be automatically included in total amount charged.

6.2 If staff is requested leave the event location to purchase inventory and they use their own vehicle, a $40 service charge will be automatically included in total amount charged.

7. Minimum Booking Rates for events 70 Miles Outside Of Los Angeles District 
7.1 If you are located more then 70 miles outside of Los Angeles County we have a minimum booking of eight (8) hours even if you do not use for full time. Any distance over 280 miles flight, purchase is required at the expense of the client and $300 extended travel fee is required per day in addition to the eight (8) hour minimum charge per day.

8. Staff Preference, Substitution & Guest Count 
8.1 We will do our best to provide you your selected staff. In order to accomplish this, we ask that you make your reservation no later than 7 days before the desired start time for your event so we can book your preferences. In the case that none of your top choices are available, a Platinum Bartenders coordinator will help you choose a replacement.

8.2 When using our services we require that there is one bartender per 70 guests. Bartenders can provide professional and quality service up to a maximum of 70 guests.

9. Cancellations 
9.1 Once you book any of our services and/or rentals a cancellation fee is effective of 25% of gross total. Cancellations made within 72 hours of the event date will result in 100% of gross total.

9.2 If there is a liability or insurance issue for the venue, company or individual this will also fall under our cancellation policy and will result in 100% of total gross charge.

9.3 You are responsible for any errors in booking details (staff quantity, event date etc) that require cancellations and or revisions that fall within the cancellation fees policy.

9.4 Once the booking form contract has been received and the event has begun, all staff are under contract for the hours booked on the form. In the case an event ends early, no refunds will be issued.

10. Payment
10.1 All payments must be made prior or on the day of the event. We accept prepayment via credit cards, checks , cash, Paypal or Venmo. Payments can only be made on the event day if an event co-coordinator is present only in the form of checks or cash. Please do not pay the bartenders directly except for gratuity. Any payment made directly to staff will be deemed a gratuity and not payment for services.

10.2 $5000 or greater requires a 50% deposit and remaining 50% after event completion.

10.3 We only accept checks for events greater than $10,000.

11. Non-Payment 
12.1 If you refuse to pay, give false payment information, we will make every effort to collect the debt. By using the services you agree that all costs we incur associated with collecting debts, including attorneys’ fees and court costs, will be paid by you.

12. Changes To The Terms
Platinum Bartenders may make changes to the Universal Terms or Additional Terms from time to time. When these changes are made, Platinum Bartenders will post the current terms and conditions on the Platinum Bartenders website.

13. Underage Drinking & Client Responsibilities 
13.1 The client is responsible to insure that there is no underage drinking and confirms that the event is invite only. Our staff is serving alcohol to guests that visibly look of age with the knowledge that the client has done their due diligence (i.e. wrist bands, security guard) to make sure the guests are 21 years of age or older. Our staff has the right to not service anyone who looks under the age of 21 without a valid form of identification.

13.2 The client is responsible for the actions of their guests and must adhere to all California laws. Platinum Bartenders staff and Platinum Bartenders are not to be held liable or responsible for any violations of the law by guests or clients.

14. Accuracy of Event Details 
The client is responsible for reviewing the event details below and amending any needed changes before signing and sending back to Platinum Bartenders. Any errors will be the sole responsibility of the client. Payment in full for all services requested will be executed after the event date indicated in event details below whether services have been rendered or not due solely to event detail error by client.

15. Release of Liability 
15.1 In consideration of participation by the undersigned with Platinum Bartenders. I agree to forever protect, save and keep Platinum Bartenders, their officers, agents, independent contractors, employees, volunteers, interns, assigns, holding them harmless and indemnifying them against and from all claims, demands, losses, cost, damages, suits, judgments, penalties, expenses and liabilities of any kind or nature whatsoever arising directly or indirectly out of, or in connection with the hiring, contracting, using and/or volunteering of any and all Platinum Bartenders staff and services. I further release and discharge the producers and each of the participants, persons and entities to herein from any and all claims, demands, losses an/or liability of any kind or nature, resulting from any of the acts of the aforesaid in connection with Platinum Bartenders.

15.2 Sexual harassment is unacceptable at Platinum Bartenders events. Sexual harassment includes unwelcome sexual advances, requests for sexual favors, and other verbal or physical conduct of a sexually harassing nature, when: the harassment has the purpose or effect of unreasonably interfering with an individual’s work performance or creating an intimidating, hostile, or offensive working environment. Any Platinum Bartenders staff member who has a complaint of sexual harassment at an event by any guests, co-workers or visitors will clearly inform the harasser that his/her behavior is offensive or unwelcome and request that the behavior stop. If the behavior continues, the employee must immediately bring the matter to the attention of an event co-coordinator who will document the harassment and consider pursing legal action against the harasser and client hosting the event.

16. Location Release Permission is hereby granted to Platinum Bartenders to use the property address located in the event details for photographing and recording scenes for content and social media. Permission includes the right to photograph the venue, attendees, workers, activities, services and entire event unless it is made present in the form of writing prior to the event that such activity is not acceptable. The permission herein granted shall include the right, but not the obligation, to photograph the actual name connected with the premises and to use such name in the social media and marketing purposes.

This contract gives Platinum Bartenders and its assigns, independent contractors, photographers, clients, principals, and representatives the absolute right and permission to use, exhibit, display, print, reproduce, televise, broadcast and distribute, for any lawful purpose, in whole or in part, through any means without limitation, any scenes containing the above described premises, all without inspection or further consent or approval by the undersigned of the finished product for the use within Platinum Bartenders marketing purpose.             

17. Conduct 
Conduct that belittles or demeans any individual based on race, religion, national origin, sexual preference, age, disability, or other similar characteristics or circumstances, whether engaged by clients, client’s guests, independent contractors, supervisors, associates or other non-employees who conduct business with Platinum Bartenders may result in legal action up to and including discharge for independent contractors. This policy covers all Platinum Bartenders independent contractors, clients and client guests (clients are held responsible for their guest’s actions).